Tesco’s green posturing is just a marketing gimmick
A few years ago, it was “computers for schools” voucher schemes. More recently, it was healthy eating, five-a-day and “no more fatties” campaigns. And the latest ploy the supermarkets are using to convince us that they actually give a toss about their effect on the world around them is a façade of eco-friendliness.
I noticed in town today this green public face (that’s a metaphor, not actually someone wearing grass-coloured makeup) being proudly shown off by Sainsbury’s, with a huge display in its front window about how the store is doing its bit for the environment by giving out reusable “bags for life“. Tesco, meanwhile, have tried to show their social conscience with a green loyalty card system, where you can accumulate points to spend on goods instore for re-using carrier bags. Admittedly, these schemes are better than nothing, and will have a bit of a positive effect; if everyone uses a couple fewer plastic bags with their weekly shop, there will be at least some cumulative environmental benefit.
Having said that though, I’ve always got the impression that supermarkets only do things to help the environment when such acts are in full public glare and can be dressed up as some sort of marketing gimmick or special offer. When they could do things that really would make a great deal of difference to society, but aren’t as easily made into a funny advert, they don’t, as I’ve witnessed during years of working as a Tesco till-monkey. (Yes, I’ve grafted before poncing off to art school. Although I did try to quote Sylvia Plath to the customers whenever I could.)
Before I go telling tales though, let me be clear: I’m not completely anti-Tesco. I know there are accusations that they don’t support Fair Trade products (among various other things) which, if true, are a bit rubbish. But the main problem most people seem to have with them is that they’re expanding too massively and damaging small businesses. I always think though, “Tesco was a small business once. It skilfully offered a good service that people liked, and has grown to be hugely successful as a consequence. And isn’t that what our economy’s based on?”. Equally, I don’t hate any company solely for being huge. I hate Starbucks, for example, not because there are three of them on my driveway alone, but because they use underpaid Third World labour.
Anyway, back to my point. I worked in a small Tesco Express store – you know the type: a glorified newsagent where you could also stock up on your ready-meals, pre-packed sandwiches and sundry other knick-knacks (including Nik-Naks). Every day just before closing, someone would have to go round the shop and take all the products on the final day before their use-by-date from off the shelves. I always tried to get this job if I could, as it was a good chance to procure discounted Scotch eggs, which is just the sort of opportunity for which I’m forever on the lookout. But then, all the barely out-of-date (but still perfectly edible) goods were thrown away. Tens of sandwiches, gallons of milk and loads of anything else with a sell-by date: doughnuts, biscuits, fruit juices, you know the score. The amount of waste was disgusting.
I always asked why we couldn’t give this food to a homeless shelter or similar. Apparently, there’s some sort of health-and-safety legislation bollocks that stops them doing that. But think about it: across the chain’s couple of thousand stores, how much food must be wasted every day? How much packaging? And if Tesco actually gave a second thought to anything other than their own profits, wouldn’t they use their corporate muscle to find a way around this? Maybe it’s because this would require real action, not just a glossy ad campaign. And that’s if the health-and safety defense is true – it may well be just because they can’t be bothered.
Despite what I said before about marketing campaigns though, wouldn’t it make great PR too? “Supermarket giant fights government legislation to help the homeless”. More importantly, it would be far more eco-friendly than saving a couple of plastic bags.
I’m not suggesting saving the waste of a load of sandwiches is going to solve all the world’s problems. But every little helps. (Groan…) And if Tesco really care about the environment – for its own sake, not that of their balance sheet – they should make this a central part of their strategy of so-called corporate responsibility.
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The UK supermarkets certainly used to give their out-of-date food to charities 20 years ago.
Nonny Mouse
June 16, 2007 at 1:48 pm
Another reason to hate Tesco along with the amount of trolleys containing Daily Mails that I see when I go there.
I like the bags idea though. We always re-use the bags that we don’t recycle. We are so politically correct!
I wonder if they still chuck all that food away? I bet Starbucks do the same, the greedy cheapskate cunts. Stick to Pret, they’re friendly and have a conscience.
Dan
June 16, 2007 at 2:11 pm
We need to go back to when store managers did the ordering, they would order only what they could sell as there were penalties for waste. Centralised ordering (in an attempt to always have what the customer wants on the shelf day or night) results in thousands upon thousands of pounds of food being wasted every week in every supermarket. If supermarkets really had any intention of being green then they should look into the £millions they bin every week.
Damon
June 16, 2007 at 2:14 pm
Nonny Mouse: Is that true? I guess now they’re uber-conglomerates they can no longer be bothered, or it’s some modern worry about compensation claims.
Dan: Yep, the Daily Mail brigade were always the worst customers to deal with!
And I must say, I love Pret: the tastiest sandwiches money can buy, and as you say, they’re not evil bastards. I must write a Starbucks article soon too…
Damon: Good point, I didn’t think of the exact machinations behind it. “Just in time” ordering, no?
Thanks for stopping by!
Jonathan Deamer
June 16, 2007 at 4:09 pm
I work for Tesco and in my Tesco there is very little waste because we are brilliant with reductions, if something is on todays date, at about 6pm we reduce items on the bakery by 70% and items on produce by 80% and today i reduced a few items on the meat aisle by 70% and ones on tomorrows date by 30%. Today lots of items were reduced on the dairy aisle to 20p each including finest about 30 mins so they did a tannoy announcement before the store closed and loads of customers were around me getting their bargains.
If a store focuses on their items going out of code and reduce them by a big percentage and do a tannoy they will definitely go.
Jonathan P
June 18, 2007 at 6:17 am
for people like you john-boy, what every company does is posturing and is a marketing gimmick.
vince
October 9, 2007 at 6:04 am
Vince – not every company. But most…
Jonathan Deamer
October 9, 2007 at 10:05 pm